Terms of Service

Service Scope

VPNWood provides access to international routes and subscription configuration delivery, covering 110+ countries / 190+ routes and supporting Windows / macOS / iOS / Android / Linux. Available regions, client access points, and account entitlements are shown in the user panel. City names shown for illustration do not guarantee the continued availability of any specific route.

This service provides network connectivity, not accounts, content licenses, or paid entitlements for third-party websites. Access to international websites remains subject to the regional rules and terms of use of the relevant platform. A working route does not guarantee that a third-party platform will allow you to log in, play content, generate content, or use an API.

Account and Subscription Rules

No email address is required; you can create an account with a username and password. Keep your login credentials and subscription links secure. Do not publish, resell, rent, or share your account or subscription configuration with others. Subscription links function as access credentials, so redact sensitive information when submitting diagnostic details.

There is no limit on the number of devices that can be online at the same time when the account holder uses their own devices or devices they legally manage. This device policy does not permit account sharing with multiple people or resale as a business. You are responsible for activity under your account. If credentials are exposed or used unexpectedly, change your password promptly and request subscription configuration assistance through the panel.

Monthly subscription traffic resets each month on the activation date. When you upgrade mid-cycle, the price difference is prorated for the remaining days. Traffic packages remain available until used and do not expire. See the plans page for prices and traffic allowances, and check the selected billing method and order details before activation.

Lawful Use

You must comply with the laws and regulations applicable where you are located and to your use of the service. You must not use this service for unlawful purposes. Prohibited activities include fraud, violating another person’s privacy or intellectual property rights, distributing unlawful content, and accessing or damaging another person’s systems or networks without authorization.

Do not use routes to send malicious requests, distribute malware, interfere with other users’ connections, or abuse service resources through automation. When using automation tools lawfully, you must also follow the target platform’s access restrictions and authorization scope. A network connectivity tool does not change your responsibility for the content you transmit or the actions you take.

Availability and Limitations

Connection performance depends on your local network, carrier routing, device configuration, route maintenance, and third-party platform policies. VPNWood does not guarantee specific connection speeds, a continuously available exit address, or consistent access results on third-party platforms. If an issue occurs, check your subscription status and client configuration first, then submit the error message and relevant environment details through a ticket.

Scheduled maintenance or route adjustments may cause brief interruptions. Significant changes will be described in site announcements or the user panel. To the extent permitted by applicable law, impacts caused by changes to third-party platforms, local network failures, and events beyond reasonable control are not guarantees of any specific outcome. These statements do not exclude liability where required by law or limit your legal rights.

You may request a full refund for any reason within 60 days of your first payment. See the refund policy for how to apply and the complete rules.

Account Restrictions and Termination

VPNWood may, as appropriate, restrict related connections, suspend a subscription, or terminate an account in cases of resale or sharing, unlawful use, malicious attacks, or repeated disruption of the service. Access may also be temporarily restricted if credentials may have been exposed, so the account status can be verified.

Actions will be assessed based on the nature of the conduct and verifiable records, and reasons will be provided where circumstances allow. If you disagree, submit an explanation through a user panel ticket and request a review. Do not include your password or complete subscription link in a ticket.

Changes and Notices

These terms may be revised when the service, applicable laws, or operational requirements change. The updated text and month of the latest update will be posted on this page. Changes that materially affect user rights will be announced on the site or in the user panel, along with details of how they apply.

Please review changes before continuing to use the service. If you do not accept them, you may stop using the service and ask about the handling of an existing subscription through a ticket. For rules on processing account information and data involved in using the service, see the privacy policy. Applicable law takes precedence if it conflicts with these terms.